MP/Marta Ponti® is a leather goods manufacturer specializing in high-quality bags, backpacks and leather goods. As such, we offer a 3-year guarantee on all our products (from the date of purchase).

The guarantee includes, at our choice, the repair or replacement of the product or the elimination of all defects that are due to material or manufacturing defects. The user does not incur any costs.

At the option of MP/Marta Ponti®, the purchase price of the product can also be refunded, with the loss of value of the product being credited to the purchase price. Warranty service or replacement of parts will not result in an extension of the warranty period.

The warranty is valid worldwide. It applies only to the original end user (consumer) and is not transferable. Proof of purchase does not apply to promotional gifts. In other words, the consumer (industrial customers/B2B customers) can contact MP/Marta Ponti® directly in this case to claim any warranty service.

Damage caused by improper use, intentional damage to the product by the user, transport damage, normal wear and tear or signs of use, functional and material defects due to external influences, e.g. hail, etc., as well as defects that only insignificantly affect the value or usability of the product are excluded from the warranty.

Unless expressly prohibited by the applicable laws in your country, MP/Marta Ponti® shall not be liable under any warranties for indirect, direct, special, incidental or consequential loss or damage of any kind arising out of the use or inability to use the product.

Legal warranty claims for defects are not affected by the warranty.

In the event of a warranty claim, please contact us directly in advance.

We are the guarantor and provide the following contact details for submitting a warranty claim:

E-mail: info@mps.pt
Tel. n. +351 214 989 740